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Supervision in the Hospitality Industry with Answer Sheet
by Raphael R. Kavanaugh, Jack D. Ninemeier, American Hotel & Lodging Educational Institute🔍 Supervision in the Hospitality Industry with Answer Sheet — CLICK HERE 🔍
- Release date: January 1, 2013
- Language: english
- Author: Raphael R. Kavanaugh, Jack D. Ninemeier, American Hotel & Lodging Educational Institute
- Publisher: Educational Institute
- ISBN: 9780133255089 (0133255085)
- Format: paperback, 403 pages
About The Book
Introduce students to the supervisory skills they ll need to succeed in a hospitality career. They will be prepared to meet the expectations of management, employees, and guests. SUPERVISION IN THE HOSPITALITY INDUSTRY, 5/e features revised procedures for managing conflict; expanded information on motivation, including a discussion of on-boarding; new information on the role of technology and social media on recruiting and reference checks; new information on the costs and benefits of training; and a discussion of the use of technology for employee scheduling, including scheduling software and company intranets. This book also provides resources to help students create a professional development plan for their career. Authors: Jack D. Ninemeier, Ph.D., CHA, CHE, and Raphael R. Kavanaugh, Ed.D., CHA»
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